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Cost: 100.00 USD

Job Role Description:

The IBM Certified System Expert – High Availability for AIX – Technical Support and Administration is a highly experienced person, with at least two (2) years experience in the following areas:

  1. Maintaining and administering HA implementations
  2. Evaluating the applicability of PowerHA in the environment
  3. Determining the requirements for a PowerHA implementation including hardware and software design elements, and configuration modes
  4. Planning an installation, including elimination of single points of failure
  5. Installing and configuring PowerHA on a system or cluster of systems
  6. Performing daily administration, cluster status monitoring, problem determination, log analysis, and recovery

Additionally, the IBM Certified System Expert – High Availability for AIX – Technical Support and Administration has extensive AIX and TCP/IP experience, some experience with storage requirements, and works with virtualized components in the PowerHA environment (where applicable).

Recommended Prerequisite Skills:

What must the IBM Certified System Expert – High Availability for AIX – Technical Support and Administration know or be able to do without assistance or supervision?

  1. Plan and install and configure a basic PowerHA cluster.
  2. Test and verify cluster validity.
  3. Add/remove cluster components during cluster operation.
  4. Monitor for and detect cluster failures and perform simple failovers.
  5. Create and administer resource groups. Use C-SPOC to manage cluster objects
  6. Backup, restore and upgrade the cluster and apply cluster fixes.
  7. Understand cluster topology configuration and IPAT implementation
  8. Awareness of cluster security considerations.

What must the IBM Certified System Expert – High Availability for AIX – Technical Support and Administration be able to do with minimal assistance/supervision?

  1. Analyze logs.  Evaluate PowerHA applicability in the environment.
  2. Plan, install and configure advanced clusters (including application monitors).
  3. Detect and correct cluster synchronization problems.
  4. Understand requirements for cross-site, LVM, and XD.
  5. Configure dependencies within the cluster.
  6. Understand PowerHA interaction with RSC


This certification requires 2 test(s).

Test(s) required:

Test 000-102 – High Availability for AIX – Technical Support and Administration

  1. Any 1 of the following tests:
    1. Test 000-223 – System p Administrator
    2. Test 000-104 – AIX 6.1 Administration
    3. Test 000-221 – AIX 7 Administration

: This test will be withdrawn on May 18 2012.
The replacement test is: (000-332) High Availability for AIX – Technical Support and Administration -v2

Test information:

  1. Number of questions: 78
  2. Time allowed in minutes: 120
  3. Required passing score: 56%
  4. Test languages: English

There are 78 scored items and 3 unscored items.


Planning (18%)

  1. Use online planning worksheet
  2. Design a cluster with suitable hardware and to eliminate SPOFs
  3. Identify need for IPAT and which method of IPAT (hardware address takeover, aliasing, etc.)
  4. Evaluate cluster security requirements
  5. Determine interdependencies of cluster components (e.g. resource groups, parent/child relationships, locations, etc.)
  6. Determine other application requirements for cluster integration
  7. Determine AIX pre-reqs (IP and network configuration, host file configuration, software version and components, storage components, OS level, required filesets, MPIO)
  8. Identify when XD or Xsite LVM may be required
  9. Plan a cluster within a virtualized environment

Installation and Configuration (24%)

  1. Perform PowerHA installation
  2. Configuring topology components (e.g. persistent IP addresses, IP and non -IP networks, nodes, IPAT via aliasing and replacement, site configuration, network modules, etc.)
  3. A) Understand HA in conjunction with Heartbeat over IP aliasing and Etherchannel
  4. B) Understand RSCT failure detection and diagnosis
  5. Implement Xsite LVM
  6. Verify AIX pre-reqs have been addressed
  7. Configuring netmon.cf file for single adapter networks
  8. Implement cluster security
  9. Define custom events (user defined events, and pre and post events)
  10. Configure resources (including service IP, resource groups, resource group dependencies, nfs, VGs, etc)

Perform Cluster Migrations (5%)

  1. Determine migration methods
  2. Determine migration tasks

Testing and Verification (6%)

  1. Testing cluster components (failover/fallback)
  2. Validate cluster configuration
  3. Using the cluster test tool

Daily Administration (33%)

  1. Manage resource group components, including nfs
  2. Analyze cluster status (check cluster health, etc)
  3. Verify and synchronize the cluster (including daily automatic verification, etc)
  4. Upgrade the cluster (e.g. apply fixes, etc.)
  5. Administer resource groups, including application monitors
  6. Managing PowerHA file collections
  7. Using CSPOC and understand what functions are available (including managing cluster users, passwords, shared VG and filesystems)
  8. Backing up and restoring the cluster
  9. Error notification
  10. Add or remove components during cluster operation
  11. Create application monitor
  12. Understand cluster events and their impact on the cluster
  13. Using WebSMIT
  14. Using DLPAR in a resource group
  15. Understand Priority Override Location behaviour, and functionality differences between PowerHA versions

Problem Determination and Resolution (13%)

  1. Recover from failed events and from failed DARE operations
  2. Recover from script failures/config too longs, etc.
  3. Analyze critical logs, including understanding cluster events and processing order
  4. Configuring cluster tunables
  5. Use RSCT components (including topsvcs, grpsvcs, RMC, gsclvmd)


Cost: 100.00 USD

Job Role Description:

The IBM Certified Systems Expert – Virtualization Technical Support for AIX and Linux -v2 provides technical support for IBM Virtualization technologies.  This Certified Systems Expert provides technical expertise to internal or external customers in the design, implementation and management of virtualized environments.  The successful candidate can plan a virtualized environment from the beginning stages through installation and on-going support, and can determine which virtualization technology is appropriate to a given solution.  This person is skilled in various implementation, migration, and mobility tasks.  He or she can determine which environments are suitable to given requirements and is aware of software licensing requirements related to a virtualized environment.

Recommended Prerequisite Skills:

  1. 12-18 months planning, designing, implementing, supporting, and troubleshooting solutions which leverage IBM virtualization technologies.
  2. Strong experience with the full complement of PowerVM capabilities at all Edition levels.
  3. Experience managing and administering virtualized environments on IBM Power Systems servers, especially POWER7-based technologies.
  4. Understands SAN concepts at a high level and can communicate storage requirements effectively.
  5. Has strong Ethernetworking experience and understands High Availability concepts.
  6. Completion of recommended education.
  7. Earn prerequisite System Administration (test #104)
  8. Achieving the Enterprise Technical Support certifications is strongly recommended.


This certification requires 2 test(s).

Test(s) required:

  1. Any 1 of the following tests:
    1. Test 000-104 – AIX 6.1 Administration
    2. Test 000-221 – AIX 7 Administration
  2. Test 000-109 – Virtualization Technical Support for AIX and Linux – v2

Test information:

  1. Number of questions: 58
  2. Time allowed in minutes: 90
  3. Required passing score: 60%
  4. Test languages: English
Note: There are 58 scored items and 6 unscored items.


Planning (36%)

  1. Determine networking requirements and when various networking concepts apply
  2. Determine processor and memory requirements
  3. Determine storage requirements including when to use available technologies.
  4. Understand hardware and software redundancy concepts including disk, networking, VIO considerations, and when each is appropriate.
  5. Size a solution to support required functions
  6. Use available tools
  7. Determine backup and restore requirements

Implementation (34%)

  1. Define partitions including LPARs, WPARS, VIO Servers, and VIO Clients
  2. Allocate resources to VIO Clients
  3. Configure HMC and IVM
  4. Configure storage
  5. Configure networking
  6. Install VIO Servers
  7. Install VIO Clients
  8. Install and configure PowerVM components

Ongoing Support (29%)

  1. Perform VIO backups and restores
  2. Modify virtualized resources for VIO clients
  3. Perform DLPAR operations
  4. Migrate an application to another instance of AIX or Linux
  5. Migrate a partition to another server
  6. Analyze problems and take appropriate actions
  7. Upgrade VIO / IVM Server